Algemene voorwaarden

TERMS OF SERVICE

OVERVIEW

Welcome to Plavoangel GmbH. The terms "we", "us" and "our" refer to Plavoangel GmbH.

Plavoangel GmbH operates this store and website, including all related information, content, features, tools, products and services in order to provide you with a professional shopping experience. Our online store is powered by Shopify.

These Terms of Service describe your rights and responsibilities when using our website and services.

By accessing or using our website, you agree to these Terms of Service and our Privacy Policy. If you do not agree with these Terms, please do not use this website.

SECTION 1 – ACCESS AND ACCOUNT

By using this website, you confirm that you are at least the legal age of majority in your country of residence or that you have obtained permission from a parent or legal guardian.

When placing an order or creating an account, you agree to provide accurate, complete and up-to-date information.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

SECTION 2 – OUR PRODUCTS

We make every effort to display our products as accurately as possible.

Actual colours, materials and appearance may vary depending on your monitor, mobile device or browser settings.

Product descriptions, specifications, packaging and availability may change without prior notice.

We reserve the right to discontinue products or limit quantities at any time.

SECTION 3 – ORDERS

Submitting an order does not automatically constitute acceptance by Plavoangel GmbH.

All wholesale orders are reviewed by our sales team before final confirmation.

For wholesale customers:

  • Product availability is confirmed after review.

  • Quantities may be adjusted to the applicable Minimum Order Quantity (MOQ).

  • Shipping costs are calculated individually.

  • A Proforma Invoice may be issued before payment where applicable.

We reserve the right to refuse or cancel any order at our discretion.

Returns and exchanges are governed by our Refund Policy.

SECTION 4 – PRICES AND BILLING

All prices displayed on this website are subject to change without prior notice.

Unless otherwise stated, prices do not include:

  • Shipping costs

  • Customs duties

  • Import taxes

  • Local VAT where applicable

Customers are responsible for providing accurate billing and payment information.

SECTION 5 – SHIPPING AND DELIVERY

Shipping costs are calculated individually depending on destination, order quantity and transport requirements.

Estimated delivery dates are provided for reference only and are not guaranteed.

Plavoangel GmbH is not responsible for delays caused by freight companies, customs authorities or circumstances beyond our reasonable control.

Risk of loss transfers to the customer once goods have been handed over to the shipping carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content available on this website, including but not limited to:

  • Logos

  • Product photographs

  • Text

  • Graphics

  • Layout

  • Product descriptions

  • Branding

is the property of Plavoangel GmbH, its licensors or content providers and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed or used without prior written permission.

SECTION 7 – OPTIONAL TOOLS

Our website may provide access to third-party tools.

These tools are provided "as is" and "as available" without warranties of any kind.

Your use of third-party tools is entirely at your own risk.

SECTION 8 – THIRD-PARTY LINKS

Certain content or services available through our website may include materials provided by third parties.

We are not responsible for the content, privacy practices or accuracy of third-party websites.

Users access such websites entirely at their own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Our online store is powered by Shopify.

Although Shopify provides the ecommerce platform used by our store, all purchases are made directly with Plavoangel GmbH.

Shopify is not responsible for any aspect of transactions between customers and Plavoangel GmbH.

SECTION 10 – PRIVACY POLICY

Your use of this website is also governed by our Privacy Policy.

By using our Services, you acknowledge that your information may be processed by Shopify and other service providers solely for the purpose of providing our services.

Please review our Privacy Policy for further information regarding the collection, processing and protection of your personal data.

SECTION 11 – FEEDBACK

If you submit reviews, comments, suggestions or other feedback to Plavoangel GmbH, you grant us the right to use such feedback for improving our products and services without compensation.

You confirm that your submitted content does not violate the rights of any third party.

 

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, availability, shipping costs or delivery times.

Plavoangel GmbH reserves the right to correct such errors, update information or cancel orders without prior notice, including after an order has been submitted.

SECTION 13 – PROHIBITED USES

You may use this website only for lawful purposes.

You agree not to:

  • Use the website for fraudulent or unlawful activities.

  • Violate any applicable local, national or international laws.

  • Infringe intellectual property rights.

  • Upload malicious software, viruses or harmful code.

  • Attempt unauthorized access to our systems.

  • Collect personal information of other users.

  • Interfere with the operation or security of the website.

  • Use automated tools, bots or scraping software without our written permission.

Violation of these Terms may result in suspension or permanent termination of access to our Services.

SECTION 14 – AUTOMATED ACCESS

No automated software, bots, crawlers or AI agents may access, interact with or collect data from this website unless expressly authorized by Plavoangel GmbH.

We reserve the right to block, restrict or terminate access from automated systems at any time.

SECTION 15 – TERMINATION

We reserve the right to suspend or terminate your access to the website or Services at any time, without prior notice, if we believe these Terms have been violated.

Termination does not affect any rights or obligations that have accrued before termination.

SECTION 16 – DISCLAIMER OF WARRANTIES

This website and all products and services are provided on an "as is" and "as available" basis.

To the maximum extent permitted by law, Plavoangel GmbH disclaims all warranties, express or implied, including but not limited to:

  • Merchantability

  • Fitness for a particular purpose

  • Accuracy of information

  • Availability of the website

We do not guarantee uninterrupted, secure or error-free operation of our Services.

SECTION 17 – LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Plavoangel GmbH shall not be liable for any indirect, incidental, consequential or special damages arising from the use of this website, products or Services.

Our total liability shall never exceed the amount paid by the customer for the relevant order.

SECTION 18 – INDEMNIFICATION

You agree to indemnify and hold harmless Plavoangel GmbH, its directors, employees, affiliates, contractors and service providers from any claims, damages, liabilities, costs or expenses arising from:

  • Your breach of these Terms.

  • Your violation of applicable laws.

  • Your misuse of the Services.

  • Your infringement of third-party rights.

SECTION 19 – SEVERABILITY

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 20 – ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy, Refund Policy and Shipping Policy, constitute the complete agreement between you and Plavoangel GmbH regarding the use of our Services.

SECTION 21 – ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

Plavoangel GmbH may assign or transfer these Terms without notice where permitted by law.

SECTION 22 – GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Federal Republic of Germany.

Any disputes arising from these Terms or the use of our Services shall be subject to the exclusive jurisdiction of the competent courts in Germany.

SECTION 23 – HEADINGS

Section headings are provided for convenience only and shall not affect the interpretation of these Terms.

SECTION 24 – CHANGES TO THESE TERMS

We reserve the right to modify these Terms of Service at any time.

Updated versions will be published on this website and become effective immediately unless otherwise required by applicable law.

Continued use of our Services after changes have been published constitutes acceptance of the updated Terms.

SECTION 25 – CONTACT INFORMATION

Questions regarding these Terms of Service may be directed to:

Plavoangel GmbH

Email:
plavoangeldesign@gmail.com

Business Address:
Otto-Hahn-Str. 36
4.OG, Zimmer 36-47
63303 Dreieich
Germany

VAT Number:
DE325670244